INFORMATION ABOUT US
Welcome to https://purikool.com (“website”). We are PuriKool Pte Ltd. (“purikool” or “we” or “us”).
We are committed to make your shopping experience fuss-free and enjoyable as much as possible. The terms and conditions apply to https://purikool.com (“website”) and form the terms and condition on which we supply products and services to you.
Your use of the site indicates that you have acknowledge, understood, and agree to adhere to the T&Cs. The agreement (“User Agreement”) listed below or as may be revised and you understand and agree that you are bound by such terms.
If you have any queries about the terms and conditions or any comments or complaints on or about the website, please email us at [email protected] or call us on +65 9450 0634.
If we need to contact you for service-related matters, we will do by telephone or by writing to you at the email address or postal address you have provided to us in your order or deliveries address.
ACCESSING AND USING THE SITE
As a condition of your access to and/or use of the site, you warrant that:-
- All information supplied by you on the site is accurate, current and complete;
- You are 18 years of age or older in order to access and/or use the site;
- In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by https://purikool.com for re-delivery shall be claimed from you;
- You shall be solely responsible for your access to and/or use of the site ad its material herein;
- Where you create a user account and password, you must treat such information as confidential and you must not disclose it to any third party;
- You will provide authentic and true information in all instances where such information is requested of you;
- You are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website;
- That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects;
- Any refund against a return request made to PuriKool customer support, and collected by courier from the delivery address where the item was originally delivered, shall be processed only upon receipt of the merchandise in unused condition, along with the original sales invoice;
- Accessing data not intended for you or logging onto a server or an account which you are not authorized to access; Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; and
- Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing;'
We reserve the right to disable any user account at any time, if in our opinion you have failed to comply with any of the provisions of these T&Cs.
LINK TO THIRD PARTY SITES
The Site may contain links to third party websites that are not affiliated with or owned, operated, or controlled by PuriKool, including third party payment system providers. You acknowledge and agree that PuriKool is not responsible for the content, privacy policies, or practices of such third party websites or the companies that own them. By using the Site, you expressly relieve PuriKool from any and all liability arising from your access and use of any third party website.
OWNERSHIP OF RIGHTS
All rights, including copyright, in this website are owned by or licensed to PuriKool Pte. Ltd.. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of PuriKool Pte. Ltd.. You may not modify, distribute or re-post something on this website for any purpose.
ACCURACY OF CONTENT AND INVITATION TO OFFER
We have taken every precaution in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. All prices are displayed with SGD are expressed in Singapore Dollars and those with USD are expressed in US Dollars, as the case may be, and is inclusive of GST where the shipping location is in Singapore. Packaging may vary from that shown. Weights, dimensions and
Capacities given are approximate only. We have made every effort to display as accurately as possible the colors of our products that appear on the website.
You agree and undertake not to:
- Use the site for illegal purposes other than in conformance with the acceptable use policies of any connected computer networks, any applicable internet standards and any other applicable laws;
- Impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
- Post, promote or transmit through the site any information, graphics, photographs, data and/or any other material that contains any computer virus or other invasive or damaging code, program or macro; infringes any third-party intellectual property or any other proprietary rights; is defamatory, libelous or threatening; is obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under any applicable law; and/or is or may be construed as offensive and/or otherwise objectionable, in our sole opinion.
ELIGIBILITY TO USE
Use of the Website is available only to persons who can form legally binding contracts under the laws of Singapore. If your age is below 18 years you are prohibited to use/purchase/contract from/with this website. Such persons are also prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited.
PuriKool reserves the right to terminate your membership and refuse to provide you with access to the website if PuriKool discovers that you are under the age of 18 years. The website is not available to persons whose membership has been suspended or terminated by PuriKool for any reason whatsoever.
If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this web from Singapore. PuriKool makes no representation that any products or services referred to in the materials on this web are appropriate for use, or available outside Singapore. Those who choose to access this website from outside Singapore are responsible for compliance with local laws if and to the extent local laws are applicable. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of PuriKool you agree to be bound by the Terms and Conditions.
ACCOUNT AND REGISTRATION OBLIGATIONS
PuriKool does not want to receive confidential, proprietary or trade secret information through this Website (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to PuriKool will be deemed non-confidential. By submitting any such information, you are granting PuriKool an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, and ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
You shall not use the Website for any of the following purposes:
- Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
- Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
- Gaining unauthorized access to other computer / network systems.
- Interfering with any other person's use or enjoyment of the Website.
- Breaching any applicable laws;
- Interfering or disrupting networks or websites connected to the Website.
- Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
WARRANTIED AND LIABILITIES
The site, its services and all information provided here in are provided on an “as is” and “as available” basis without warranties of any kind, either expressed or implied, other than those imposed by law, including but not limited to warranties of title or implied warranties of merchantability, satisfactory quality, fitness for a particular purposes or non-infringement.
Without limiting the generality of the foregoing, we expressly disclaim any warranty, condition, guarantee, term or representation (i) as to the reliability, accuracy, completeness, and validity of any content or material on the site; (ii) that the functions contained on the site will be secure, uninterrupted or error-free; and (iii) that any defects will be corrected. Any and all such warranties, conditions, terms and representations are specifically excluded. We assume no responsibility for errors or omissions in the materials on the site, including factual or other inaccuracies or typographical errors. You expressly agree that your use and/or access of the site is at you sole risk.
- Without prejudice to the generality of the foregoing, we expressly disclaim any and all liability arising from:-
- Life or wear of any product or that it will be suitable for any particulars purpose or use under any specific conditions, notwithstanding that such purpose or conditions may be known or made know to PuriKool;
- Improper remedy of defective products, alteration of the products, unsuitable or improper use, willful damage, negligence, or other misuse of the products, as well as fair wear and tear, by you or any third party;
- Third party claims, whether directly or indirectly caused by, or relating to, the content of our site and the products purchased on or through our side; and
- Any warranties provided under these T&Cs if the total price for the product has not been paid in cleared funds by the due date for payment.
You further acknowledge and agree that your access and use of the Site is dependent on third party service providers such as internet, network, connectivity or other link providers. Your payment for any Product purchased from the Site is processed by third party payment system providers and PuriKool does not retain or process any such payment information.
PuriKool cannot guarantee the security of such third party payment system(s) or any payment data on the Site, PuriKool is not responsible for any acts or omissions of any third parties and disclaims any and all liability in connection with the acts, omissions or defaults of such third parties. By using the Site, you expressly relieve PuriKool from any and all liability in connection with the acts, omissions or defaults of such third parties.
To the extent that any exclusion of liability under these T&Cs is not permitted by law, the aggregate cumulative liability of PuriKool and our affiliates under any Order shall in any event not exceed the sum that you have paid to us for the sale of products under that Order.
PuriKool reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied PuriKool also reserves the right, at our sole discretion, to prohibit sales to any one as it may deem fit.
While PuriKool strives to provide accurate product and pricing information, pricing or typographical errors may occur. PuriKool cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, PuriKool shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, PuriKool may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and PuriKool will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that PuriKool accepts your order the same shall be debited to your credit / debit card account and duly notified to you by email that the payment has been processed.
The payment may be processed prior to PuriKool dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit / debit card or PayPal account. We strive to provide you with best value, however prices and availability are subject to change without notice.
ORDERS & PAYMENT
You may place an order with us by completing and submitting the order form on the Site. You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Site, and we shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you.
We reserve the right to accept or decline any and all orders received from or through the Site in our sole and absolute discretion. Our acceptance of your order will take place when a confirmation email is sent to your registered email address with us, at which point a contract will come into existence between you and us. Each fully-paid order accepted by us shall constitute a separate and individual contract governed by these T&Cs (an "Order"). We will assign an order number to your Order when we accept your Order. Please tell us the order number whenever you contact us about your Order.
CANCELLATION BY PURIKOOL
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
We may also require additional verification or information before accepting any order. We will inform you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card has been charged, the said amount will be reversed back in your Card Account.
We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc.
Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured / charged. If however the same is charged to your card / bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner.
PuriKool reserves the right to capture / charge your card to the full or partial authorized amount for the concerned order.
CANCELLATION BY CUSTOMER
You may cancel your order or some items in your order before we bill and ship the items. You may also exchange the merchandise or get a refund by returning the merchandise (with the exception of perishables, made to order, or items of personal hygiene such as under garments and cosmetics) in unused, saleable condition in its original packaging along with original tags, for a return or an exchange, within 14 days from the date on which these goods are delivered. For details of how to exercise this right please see our Returns Policy.
PuriKool does not accept returns or exchanges of specific toys, maternity care products, fragrances, cosmetics, inner wear (under garments), swimwear, gift vouchers, and any made to order or altered merchandise. In case we receive a cancellation notice and the order has not been processed /approved by us, we shall cancel the order and refund the entire amount, if any, charged to your card. However, orders placed for the loyalty program or gift vouchers cannot be canceled or returned. The customer agrees not to dispute the decision made by PuriKool and accept PuriKool decision regarding the cancellation.
PRODUCT DESCRIPTION AND DEFECTS
We try to be accurate as reasonably possible in our descriptions of products available for purchase through the Site. However, our products may vary slightly from their pictures. The images of the products on our Site are for illustrative purposes only. Colors may appear slightly different in reality due to studio lighting conditions, or variances in computer screen calibration. We do however strive to ensure that screen colors are true to life, as much as possible. We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
Minor variations in measurement (within 0.8 inches) are not considered a defect. You are responsible for ensuring that your sizing measurements are accurate. If you believe you have received a defective item, at [email protected] with your order number, and a photograph of the defect.
We accept returns for items* that are unworn, unwashed, unaltered, in original packaging and with its tags intact.
*Excludes: orders made with promotional codes, sales items, intimates, swimwear, preggers products.
To start a return request, please:
- Fill in the returns form, you may download a copy of it here.
- Pack the item and your completed returns note in its original packing material
- Send your parcel using a delivery method that allows tracking. Return parcels are to reach us within 10 working days from dispatch date for local orders, or 20 working days for international orders.
You are responsible for postage costs of returned items. Kindly note that all return parcels are dealt via mailing only. If you return an item that does not meet the requirements for returns set out above, we reserve the right to reject the return and any request for a refund. You are responsible for the item until it reaches us and kindly retain all proof of mailing until an acknowledgement has been sent.
We will make any refunds due to you as soon as possible and generally within 14 days of purchase in Bove by PuriKool retail store. If you bought your items online generally you will get your refund within 21 days.
If you believe you have received the wrong item, at [email protected] with your order number, and a photograph of the item. We may ask you to proceed with sending your item back to us, for which your postage will be reimbursed. Please note that items must be unworn, unwashed, unaltered, and with its tags intact. If the correct item is no longer in-stock, store credit or refund will be issued instead.
We'll be in touch via email in the event of a bounced parcel. However please note that, without prejudice to any other right or remedy available to us, we may charge you for storage costs and any further delivery costs, or terminate your Order if you repeatedly fail to take delivery of the Product.
You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on PuriKool will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you.
PuriKool and its associated acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the Website fraudulently. PuriKool and its associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.
When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT & TRADEMARK
PuriKool and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of PuriKool or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to PuriKool. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of PuriKool. You may not modify, distribute or re-post anything on this website for any purpose.
The PuriKool names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of PuriKool Pte. Ltd.. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner.
References on this Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply PuriKool endorsement, sponsorship or recommendation of the third party, information, product or service.
PuriKool is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party websites, you do so entirely at your own risk.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non-commercial use.
You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content, the Website or any related software.
You agree to defend, indemnify and hold us and our partners, affiliates, subsidiaries, advertising agency, agents, employees, directors, officers, and representative harmless from any, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inaction, which may result in any loss or liability to PuriKool or any third party including but not limited to:(i) breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement; (ii) any claims of infringement of third party’s rights; (iii) damage to tangible property, bodily injury, or death; and (iv) negligence or willful misconduct caused or attributable to you or any of your agents.
We will determine in our sole discretion whether there has been a breach of these T&Cs through your use and/or access of the site. When a breach of these T&Cs has occurred, we may take such action as we deem appropriate, including:-
- Immediate, temporary or permanent withdrawal of your right to use and/or access the site;
- Issuing a warning t you;
- Commencing legal proceeding against you for loss resulting from your breach; and
- Disclosure to law enforcement authorities of such information as we reasonably deem necessary.
We store and process your Information on computers located in Singapore and abroad that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way please do not use the Website.
Returns, Replacements and Refunds: Notwithstanding anything to the contrary, PuriKool shall only accept returns and grant replacements and refunds on the condition that the items being returned, replaced or refunded were purchased from the Site. Purchases of items other than from the Site are not eligible for returns, replacements or refunds under these T&Cs.
No Relationship: Neither these T&Cs nor your use and/or access of the Site creates any joint venture, agency, partnership, or employment relationship between you and PuriKool.
Waiver & Severability: The failure of PuriKool to enforce any right or provision of these T&Cs shall not be deemed a waiver of such right or provision. In the event that any provision of these T&Cs is held to be invalid, illegal or unenforceable, the remaining provisions of these T&Cs shall remain in full force and effect.
Third Party Rights: A person who is not a party to this agreement shall have no right to enforce or to enjoy the benefit of any term of this agreement.
Entire Agreement: If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Governing Law: This User Agreement shall be construed in accordance with the applicable laws of Singapore. The Courts of Singapore shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by PuriKool Pte. Ltd. and his decision shall be final and binding on the parties hereto.